Product
SteadySignal TRACKphone Lite TRACKcase TRACKphone TRACKtether Check-Ins & Reminders Document Exchange Reporting & Proof of Contact
Solutions
Recovery & SUD Providers Behavioral Health Providers Medicaid & MCO Reentry Rural Health & FQHCs Coalition Coordination
Resources
Workflow Review Prep Recovery Engagement Checklist Reentry Transition Workflow Rural Health Follow-Up Guide FAQ
Company
About TRACKtech Contact Schedule a Workflow Review →
TRACKphone Lite

A lighter-touch way to keep clients connected between contacts.

TRACKphone Lite supports SteadySignal workflows through client check-ins, appointment and treatment reminders, secure communication, document exchange, resource access, and point-in-time accountability. All on a client's personal mobile device.

Built for recovery providers, Medicaid/MCO reentry teams, rural health organizations, FQHCs, and community-based programs.

TRACKphone Lite mobile app on a smartphone showing a client check-in interface

Keep the workflow moving.

Not every client needs a secured device. Some are stable enough, engaged enough, or far enough along in their program that a lighter-touch option makes more sense for the team and the client.

TRACKphone Lite gives teams a mobile app option for structured engagement without forcing heavier monitoring. Clients install the app on their own device and participate in the same SteadySignal workflows — check-ins, reminders, messaging, documents, and accountability — without requiring a managed phone.

Case manager working with a client using TRACKphone Lite on their personal device

Built for recovery, reentry, and rural follow-up.

TRACKphone Lite serves the same populations as SteadySignal — with a mobile-first, client-device approach.

Recovery & SUD Providers

Support clients in IOP, MAT, recovery housing, and outpatient programs with structured check-ins, treatment reminders, and accountability between sessions — without requiring a managed device.

Medicaid & MCO Reentry Teams

Give post-release clients a way to stay connected to their care plan, complete document exchange, receive appointment reminders, and maintain accountability during the transition from custody to community.

Rural Health & FQHCs

Reach patients across distance and transportation barriers with mobile check-ins, reminders, secure messaging, and resource access — reducing missed appointments and closing follow-up gaps with fewer staff.

What TRACKphone Lite supports

A mobile app that connects clients to the SteadySignal workflows your team already manages.

Biometric Check-Ins

Support scheduled or event-based biometric check-ins so staff can verify engagement and identify who may need follow-up.

Point-in-Time Location Accountability

Capture point-in-time location data during check-ins to support accountability requirements without continuous tracking.

Calendar Events and Reminders

Help clients stay connected to appointments, treatment milestones, medication routines, and required next steps through structured reminders.

Secure Messaging

Give clients and staff a structured, secure channel for communication between contacts — replacing fragmented phone tag and untracked texts.

Video Interaction

Support face-to-face engagement when in-person contact is not possible — for remote check-ins, counseling support, or staff follow-up.

Document Upload and Sharing

Give clients a way to upload IDs, consents, referrals, forms, and required paperwork directly through the app.

Community Resource Access

Connect clients to local resources, services, and support organizations directly through the app — reducing barriers to follow-through.

Behavioral Health Assessments

Where configured, support behavioral health screenings and assessments through the app to capture point-in-time client status.

Staff Visibility Through SteadySignal and TRACKcase

All TRACKphone Lite activity flows into SteadySignal and TRACKcase workflows — giving staff a single view of engagement, missed touchpoints, and follow-up needs.

What TRACKphone Lite is not

TRACKphone Lite supports structured engagement on a client's own device. It should not be positioned as a replacement for clinical systems, emergency services, or higher-structure monitoring where that level of accountability is required.

Not a managed device

TRACKphone Lite runs on the client's personal phone. It does not provide the device-level controls, restrictions, or monitoring available through TRACKphone.

Not an emergency response system

TRACKphone Lite can support staff-defined escalation workflows, but it is not a crisis hotline, emergency monitoring service, or substitute for emergency services.

Not a guarantee of engagement

TRACKphone Lite can support reminders, check-ins, and communication, but it does not guarantee attendance, engagement, or completion of any program requirement.

Go deeper on SteadySignal workflows

Practical guides and checklists to help your team evaluate where TRACKphone Lite fits.

Workflow Review Prep

Prepare for a meeting focused on reminders, outreach, check-ins, documents, referrals, missed contacts, and proof-of-contact workflows.

View Guide →

Recovery Engagement Checklist

Review how your team manages reminders, check-ins, medication prompts, document exchange, and follow-up between sessions.

View Checklist →

Rural Health Follow-Up Guide

Review transportation barriers, missed appointments, staff capacity, fragmented communication, and rural follow-up gaps.

View Guide →

When TRACKphone Lite is the right option.

TRACKphone Lite works best when clients have their own device, when full device deployment is not required, or when teams need a lower-friction way to maintain structured engagement.

Schedule a Workflow Review
  • Clients in outpatient recovery, IOP, or MAT programs who have their own phone
  • Post-release reentry clients transitioning to community-based care
  • Rural and FQHC patients who face transportation or distance barriers
  • Programs that need structured engagement without managed device overhead
  • Teams stepping clients down from TRACKphone to a lighter-touch option
  • Medicaid/MCO programs requiring proof of engagement and documentation
  • Coalition or multi-agency workflows where clients use personal devices

Give clients a simpler way to stay connected.

TRACKphone Lite keeps clients engaged in SteadySignal workflows — check-ins, reminders, messaging, documents, and accountability — without requiring a managed device. Start with a workflow review to see where it fits.

Schedule a Workflow Review

No commitment required. We'll walk through your current workflows and show you where TRACKphone Lite can support your team.

Prepare for your Workflow Review →